SERVICES

Programme delivery, PMO and change - plus automation for small businesses.

Most of my work is interim or permanent programme and project leadership in telecom and ICT. Alongside that, I help small businesses audit their processes and automate the admin that eats their week.

TERMS

Interim and freelance assignments on a day rate or per project; open to permanent roles as well. Small-business work is quoted individually after a short call.

TELECOM, ICT & INFRASTRUCTURE
01

Programme & project management

One owner for delivery, from site survey to handover.

End-to-end ownership of network rollouts and ICT programmes - 5G readiness, fiber, site modifications, multi-vendor swaps - across client, contractor and subcontractors. Recent: Vodafone Site Modification and Sunrise programmes (Ericsson / Vodafone), Odido 5G Ready.

  • Planning, subcontractor management and performance tracking
  • Single point of accountability for escalations towards client and vendor
  • Delivery through to acceptance and handover
02

PMO & process improvement

A process that holds - without daily firefighting.

Governance and reporting that stakeholders trust, built on Lean Six Sigma and root-cause analysis. I standardise the delivery flow so it keeps working when I'm not in the room - at Eltel this lifted project profitability by 30%; at Philips, Tech Mahindra and Orange Polska it added up to €580k+ in documented savings.

  • Delivery workflow, SOPs and KPI framework
  • Reporting cadence and dashboards for client and management
  • Root-cause analysis on recurring delays and cost leaks
03

Test & change management

Go-lives with the critical defects caught before launch.

Leading UAT and change for system rollouts and user migrations. At Shimano Europe I directed international UAT teams for a global B2B e-commerce platform; at Philips I migrated 10,000 users to a new mobile provider with helpdesk calls down 60%.

  • UAT planning, test coordination and defect triage
  • Sprint planning and mentoring of test teams
  • Change enablement and user migration
FOR SMALL BUSINESSES & SOLE TRADERS
04

Time & process audit

Before changing anything, check what's actually happening.

I map how many hours a week go into tasks that could be automated or simplified - and show it in numbers. The result is a short report: where the time goes, what it costs, and what to tackle first.

  • A conversation and observation of your current processes
  • A breakdown of hours lost to repetitive tasks
  • A short report with concrete recommendations, no jargon
05

Work automation

The tools you already have, connected into one system.

I don't sell new software - I connect what you already use: email, calendar, spreadsheets, forms, CRM, into one system that runs without your constant attention. It's how I built the request-and-quote flow behind Handyman Eindhoven.

  • Mapping the tools already working in your business
  • Setting up integrations (forms, spreadsheets, notifications, documents)
  • A short walkthrough so you can run the system yourself

Let's start with a conversation.

15 minutes is enough to see if and how I can help.

Get in touch